Reservations
For reservations, please call our toll free number 1-800-523-7405 or send your request to: info@exploretours.com. For International callers, you may dial our main office direct at: 1-907-786-0192.

Pricing Information
All prices are quoted in US dollars (USD). All rates are retail rates and include applicable taxes except when noted otherwise. Please note that rates may be subject to change based on your preferred departure dates, accommodations, and availability.

Deposits and Payments
To confirm a reservation, 50% of the individual package price is required; the remaining balance is due in full 60 days prior to tour departure. Bookings made within 60 days up to 3 business days before departure require payment in full and must be guaranteed by credit card at the time of booking. Bookings made between 15 and 3 days prior to tour departure will incur a $20.00 Express Booking fee. Reservations with a balance of $300.00 or less require full payment. During some holidays and special event periods, packages may require a surcharge, be completely non-refundable and/or require payment in full upon booking. A group reservation is qualified as 10 or more people. A $100.00 per person deposit is required to confirm a group booking. 90 days prior to tour departure, 25% of the total invoice is due along with a group status review. Full payment is due 60 days prior to tour departure.

Forms of Payment
Travel agency checks, cash and credit cards (Discover, American Express, Visa and MasterCard) are accepted. Agency commission is paid after travel is complete and reservations are paid in full.

Changes
Once a package has been invoiced, changes to the reservation will incur a change fee of $25.00 per person, plus any additional supplier charges.

Cancellations & Refunds
Notice of cancellation must be made in writing to Explore Tours and must be received by Explore Tours prior to the scheduled tour departure. A $50.00 per person cancellation fee will be charged by Explore Tours, in addition to any fees charged by the supplier(s). Reservations cancelled 60-46 days prior to scheduled departure will also incur a charge equal to 50% of the invoice, plus any additional fees charged by the supplier. Reservations cancelled within 45 days prior to scheduled departure are 100% non-refundable. Refund requests must be made in writing and received by Explore Tours within 14 days of trip completion. No refunds will be made on unused portions of any itinerary omitted by the passenger while traveling. Air ticket cancellations will require additional charges. No refunds will be considered until all travel documents are returned to Explore Tours.

Transportation
Alaska Railroad, Alaska Marine Highway and other transportation options are available upon request. Clients are responsible for meeting all supplier requirements and adhering to all supplier rules and regulations while travelling.

Emergency Contact
Our goal at Explore Tours is complete satisfaction and comfort of the traveler. We do everything possible within our power to ensure clients experience an enjoyable trip, however circumstances may occur that are beyond our control. If a client ever finds him/herself in a situation where emergency assistance is required, a 24-hour emergency telephone number is available to provide help. Emergency contact numbers are listed in the client's documentation.

Special Custom Tour Itineraries
Explore Tours is pleased to offer custom tour itineraries. A $125.00 non-refundable deposit is required, and will be applied in full to the confirmed itinerary.

Weather
Weather can occasionally affect scheduled and nonscheduled flights. If additional services are required by the traveler due to weather or other conditions beyond the control of the operator, travelers will be responsible for their own lodging and meal expenses. Neither Explore Tours, the participating air carrier(s), lodge and/or service will assume additional expenses caused by adverse weather conditions or other acts of God. Under no circumstances can Explore Tours be held responsible for weather conditions or other "Acts of God".

Responsibility, Liability and Extra Costs
As the tour operator, Explore Tours LLC contracts with carriers, hotelliers and other independent suppliers to provide the travel services you purchase. These parties are independent suppliers; Explore Tours LLC has no direct control of the supplier or their products. We are responsible for effectively reserving and coordinating the itinerary only. Explore Tours LLC is not responsible with respect to any claims, losses, damages, additional costs or expenses. All packages are sold under the business management of Explore Tours LLC. Explore Tours LLC is in no way to be considered as the principal or operator of the subject services. Explore Tours LLC reserves the right to cancel or alter any package as conditions require.

Rates are current at the time of printing and are subject to change without notice. Explore Tours LLC is not responsible for any expenses due to delays or cancellation of transportation within these packages. The client's payment of tour costs constitutes the client's acceptance of the TERMS AND CONDITIONS set out herein and in more specific, pre-tour passenger documentation, including the Reservation Confirmation forms.

The listed tour price does not include the following: insurance of all kinds, laundry, phone calls, beverages, meals not detailed in the itinerary, tips, personal sundries, excess baggage fees, optional excursions, etc. The tour price does not cover costs and expenses including the return to your home, if you leave the tour at your own volition or due to illness, or as a consequence of official action by the government of any country visited. Special TERMS AND CONDITIONS apply to group bookings. Please contact Explore Tours' Group Department for details and reservations.